Privacy Policy | In Play Experiences

In Play Experiences Last updated: May 2026

Who We Are

In Play Experiences is a luxury sports hospitality and travel company. We create bespoke travel experiences for private clients attending the world's most prestigious sporting events. References to "we", "us", or "our" in this policy refer to In Play Experiences.

What Information We Collect

We may collect the following personal information when you enquire about or book an experience with us:

Contact details — name, email address, phone number, and postal address
Travel and passport information — where required to arrange bookings, visas, or event access
Dietary requirements and accessibility needs — to tailor your experience appropriately
Payment information — processed securely via our payment provider; we do not store card details
Correspondence — emails, messages, or notes from calls and meetings with us

We may also collect basic usage data if you visit our website (such as browser type and pages viewed), typically via cookies.

How We Use Your Information

We use your personal information to:

Respond to enquiries and provide quotations
Plan, book, and manage your travel experiences
Communicate with you before, during, and after your trip
Process payments and issue invoices
Comply with legal obligations (e.g. travel documentation requirements)
Improve our services based on feedback

We will never sell your personal data to third parties.

Who We Share Your Data With

To deliver your experience, we may share relevant information with trusted third parties including hotels, travel providers, event ticket suppliers, transport and transfer providers, and our payment processor. All third parties are required to handle your data securely and only for the purposes needed to deliver your booking.

How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil your booking and meet any legal or financial record-keeping obligations. If you ask us to delete your data and there is no legal reason to retain it, we will do so promptly.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction or deletion of your data, object to or restrict how we process it, and withdraw any consent you have given at any time. To exercise any of these rights, please contact us using the details below.

Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors use our site. You can adjust your cookie preferences via your browser settings.

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

In Play Experiences Email: hello@inplayexperiences.com